Frequently Asked Questions
Got questions?
We would love to answer them. Here’s a list of the most common questions job seekers ask.
Do you charge job seekers for services provided to them?
No, we will never charge you, the job seeker, a fee for working with us.
Who is my employer, the company where I’m assigned to work or VB USA?
For flexible and temp-to-hire positions, VB USA is your employer. When a temp-to-hire job transitions into a permanent role, the client company becomes your new employer. For permanent positions, the company where you work is your employer.
How do i submit my hours?
The time-entry process varies by assignment and client. Your work hours can be submitted one of several ways: electronic time capture via VB USA Network, time clock or paper timesheet, in a few offices. Your VB representative will provide you with guidelines for the time-entry process. Be sure to submit your time by the end of your last day worked for each week.
How Do I Get Paid?
Pay day is every Friday, provided you submit your approved timecard before 10 am the prior Monday. Your pay can be direct deposited into your bank account or issued via the Money Network Payroll Distribution Service. Paper checks may also be an option in specific states. Your VB representative will provide you with more details so that you can decide which pay option is right for you.
If I have a problem or question concerning my pay, who do I talk to?
Contact your local VB office for any questions or concerns regarding your pay.
What type of skills training and career development resources do you offer?
VB USA offers a variety of online skills training. Contact your VB representative to discuss what training and development resources are available to you.
If I like my assignment, can it turn into a permanent position?
If an assignment is considered temp-to-perm, it can transition to a permanent role. But, it depends upon the client company as to the terms. If it is a flexible assignment and you are interested in going permanent, let your VB representative know and we will inquire with our client about the opportunity.
Can my assignment be extended?
It is possible your assignment can be extended; it just depends upon the client’s needs. If you like your assignment and it is coming to an end, let your VB representative know and we will inquire with our client about the possibility of an extension.
Does VB USA fill permanent positions as well?
Yes, we fill a wide variety of permanent positions. Contact your local VB office to inquire about the opportunities that are available in your area.