Recruiter

VB USA is on the hunt for energetic leaders who are driven, self-motivated and looking for a long-term career in recruiting. VB provides recruiters with the opportunity to move into mid-level recruiting, account management, regional management – depending on where their skills are optimized.

We’re a close-knit team of professionals who work together to turn unique challenges into creative solutions while having a lot of fun in the process. This is a great opportunity to get in on the ground floor of a rapidly growing company.

Responsibilities

  • Utilizing our internal database and various job boards to identify potential candidates
  • Develop creative recruiting strategies to identify the right candidate
  • Interview and test candidate skills face to face
  • Make 100 or more calls per day
  • Place at least three candidates on a long-term job weekly
  • Provide weekly reporting on activity (number of client submittals, number of client interviews, number of candidate interviews, etc.)
  • Generate sales leads through reference checks and networking

Job Requirements

  • Bachelor’s Degree preferred, and/or recent military experience
  • Computer literacy in a Windows environment including Microsoft Word and Excel, and internet browsing
  • Prior internship/work experience in sales, marketing or customer service environment preferred
  • Interest in Sales

The Perks

  • Competitive base salary plus uncapped commission
  • Annual sales contest eligibility for incentive trips

Our Employees

Our team is the reason we have such a strong brand, are able to offer such exceptional customer service and continue to grow rapidly as an organization.


Call Center Representative

VB USA is currently seeking a Call Center Representative in the Phoenix, AZ area. VB provides comprehensive professional level staffing services on a nationwide basis and has been bringing companies and professionals together almost 5 years. At VB, we find the best, highest paying professional level positions within the top companies in the area. Most of the positions we identify will never be found in a newspaper or online because of the exclusive relationships we have with our clients who trust VB’s recruiting team to identify top talent to fill their critical hiring needs. Finding a top paying job at a great company is often like signing the contract of a lifetime; let us get to work for you today!

Responsibilities:

  • Handles customer service inquiries and problems via telephone. Customer inquiries are of a basic and routine nature.
  • Documents and tracks contacts with members, providers and plan sponsors
  • Processes complaints (member/provider), grievance and appeals via internal processes and reporting systems.
  • Verifies member plan eligibility and documents applicable contact/inquiries via our internal applications.
  • Educates providers on our self-service options; Assists providers with questions and assigning members to their panel/practice.
  • To increase member satisfaction, retention, and growth by efficiently delivering competitive services to member and providers through a fully-integrated organization staffed by knowledgeable, customer-focused professionals supported by exemplary technologies and processes.

Required Skills:

  • Looking for candidates with at least two years of call center, customer service experience or health care experience,
  • The candidates must have the ability to multitask to accomplish workload efficiently;
  • Possess analytical skills;
  • Ability to maintain accuracy and production standards;
  • Technical skills, and computer literacy;
  • Intermediate to advanced professional typing skills;
  • Oral and written communication skills;
  • Understand or able to quickly learn medical terminology;
  • Problem solving skills;
  • Attention to detail and accuracy;
  • Bilingual preferred.

Additional Information:

  • Hours: 9:30 AM – 6:00 PM
  • Pay: $15.00
  • Employment Type: Contract
  • Limited medical and dental coverage for contractors and their families available immediately
  • Opportunities for professional growth.

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