VB USA is on the hunt for energetic leaders who are driven, self-motivated and looking for a long-term career in recruiting. VB provides recruiters with the opportunity to move into mid-level recruiting, account management, regional management – depending on where their skills are optimized.

We’re a close-knit team of professionals who work together to turn unique challenges into creative solutions while having a lot of fun in the process. This is a great opportunity to get in on the ground floor of a rapidly growing company.


  • Utilizing our internal database and various job boards to identify potential candidates
  • Develop creative recruiting strategies to identify the right candidate
  • Interview and test candidate skills face to face
  • Make 100 or more calls per day
  • Place at least three candidates on a long-term job weekly
  • Provide weekly reporting on activity (number of client submittals, number of client interviews, number of candidate interviews, etc.)
  • Generate sales leads through reference checks and networking

Job Requirements

  • Bachelor’s Degree preferred, and/or recent military experience
  • Computer literacy in a Windows environment including Microsoft Word and Excel, and internet browsing
  • Prior internship/work experience in sales, marketing or customer service environment preferred
  • Interest in Sales

The Perks

  • Competitive base salary plus uncapped commission
  • Annual sales contest eligibility for incentive trips

Our Employees

Our team is the reason we have such a strong brand, are able to offer such exceptional customer service and continue to grow rapidly as an organization.

Call Center Representative

VB USA is currently seeking a Call Center Representative in the Phoenix, AZ area. VB provides comprehensive professional level staffing services on a nationwide basis and has been bringing companies and professionals together almost 5 years. At VB, we find the best, highest paying professional level positions within the top companies in the area. Most of the positions we identify will never be found in a newspaper or online because of the exclusive relationships we have with our clients who trust VB’s recruiting team to identify top talent to fill their critical hiring needs. Finding a top paying job at a great company is often like signing the contract of a lifetime; let us get to work for you today!


  • Handles customer service inquiries and problems via telephone. Customer inquiries are of a basic and routine nature.
  • Documents and tracks contacts with members, providers and plan sponsors
  • Processes complaints (member/provider), grievance and appeals via internal processes and reporting systems.
  • Verifies member plan eligibility and documents applicable contact/inquiries via our internal applications.
  • Educates providers on our self-service options; Assists providers with questions and assigning members to their panel/practice.
  • To increase member satisfaction, retention, and growth by efficiently delivering competitive services to member and providers through a fully-integrated organization staffed by knowledgeable, customer-focused professionals supported by exemplary technologies and processes.

Required Skills:

  • Looking for candidates with at least two years of call center, customer service experience or health care experience,
  • The candidates must have the ability to multitask to accomplish workload efficiently;
  • Possess analytical skills;
  • Ability to maintain accuracy and production standards;
  • Technical skills, and computer literacy;
  • Intermediate to advanced professional typing skills;
  • Oral and written communication skills;
  • Understand or able to quickly learn medical terminology;
  • Problem solving skills;
  • Attention to detail and accuracy;
  • Bilingual preferred.

Additional Information:

  • Hours: 9:30 AM – 6:00 PM
  • Pay: $15.00
  • Employment Type: Contract
  • Limited medical and dental coverage for contractors and their families available immediately
  • Opportunities for professional growth.

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Consent to display content from - Youtube
Consent to display content from - Vimeo
Google Maps
Consent to display content from - Google